Improved HCAHPS Scores with a Same Day Discharge Program for Total Hip Arthroplasty.
Academic Article
Overview
abstract
BACKGROUND: Total hip arthroplasty is increasingly being performed as a same day procedure. Additionally, greater emphasis is being placed on patient satisfaction surveys such as the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)® Survey. This study aims to assess if patients who undergo THA through a same day discharge program respond with higher HCAHPS scores. METHODS: Patients undergoing THA through our same day surgery (SDD) program at our institution from January 1, 2015, to September 2016 and completed HCAHPS surveys were compared to a cohort of patients who underwent THA as a standard inpatient and completed the HCAHPS survey during the same period. Electronic medical records were reviewed to obtain demographic data and improvement in validated patient reported outcomes measures. RESULTS: Patientsin our SDD program were significantly more likely to rate the hospital as "top box" on eight of 11 HCAHPS domains. The remaining three domains that did not reach statistical significance all showed a trend toward increased likelihood of rating the hospital in the "top box" level. For willingness to recommend, 91% of SDD patients vs. 77% of non-SDD patients (p = 0.045) rated our hospital as "top box." We had no significant difference between the groups in change from pre- to postoperative EQ-5D score or Hip Disability and Osteoarthritis Outcomes Score (HOOS). CONCLUSION: A same day surgery program can significantly improve patient satisfaction with THA as measured by the HCAHPS survey.
