Elevating patient experience: Transformative strategies in hand therapy. Review uri icon

Overview

abstract

  • This paper explores transformative strategies in hand therapy aimed at improving the patient experience - a critical factor linked to improved clinical outcomes and increased satisfaction for patients and therapists. The focus is on three key areas: personalized interactions, empathic communication, and sensory engagement. Personalized interactions ensure therapy is uniquely tailored to each patient' needs, fostering a sense of individual attention and care. Empathic communication involves understanding and responding effectively to patients' verbal and nonverbal cues, creating a supportive environment where patients feel genuinely heard. Sensory engagement utilizes the therapeutic environment's visual, olfactory, and auditory elements to create a calming, welcoming space conducive to healing and relaxation. Integrating these strategies aims to increase treatment effectiveness and improve therapist well-being by promoting a fulfilling and less stressful work environment. Through a comprehensive review of existing evidence, current practices and innovative approaches, this paper advocates for a holistic, patient-centered model of hand therapy that significantly improves treatment outcomes and enhances the overall therapeutic experience, ensuring it is both practical and compassionate.

publication date

  • September 4, 2024

Research

keywords

  • Communication
  • Empathy
  • Patient Satisfaction
  • Professional-Patient Relations

Identity

Scopus Document Identifier

  • 85204133073

Digital Object Identifier (DOI)

  • 10.1016/j.hansur.2024.101764

PubMed ID

  • 39241912

Additional Document Info

volume

  • 43

issue

  • 5